{"id":1874,"date":"2024-03-02T19:59:51","date_gmt":"2024-03-02T19:59:51","guid":{"rendered":"https:\/\/spiritualalchemy.art\/?page_id=1874"},"modified":"2024-12-13T15:07:28","modified_gmt":"2024-12-13T15:07:28","slug":"shipping-return","status":"publish","type":"page","link":"https:\/\/spiritualalchemy.art\/?page_id=1874","title":{"rendered":"Shipping &#038; Return"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1874\" class=\"elementor elementor-1874\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e711de5 e-flex e-con-boxed e-con e-parent\" data-id=\"e711de5\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-99cab73 elementor-widget elementor-widget-heading\" data-id=\"99cab73\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Your Shipping &amp; Return Policy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-acc5117 elementor-widget elementor-widget-text-editor\" data-id=\"acc5117\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Thank you for choosing Spiritual Alchemist Dubai for your spiritual candle needs. Below is our comprehensive shipping policy designed to ensure a smooth and enlightening experience for our cherished customer and our return policy is designed to ensure your satisfaction with our handcrafted spiritual candles and home decor. We appreciate your trust in me, and we strive to provide you with an enlightening experience. Our return policy is designed to ensure your satisfaction with our spiritual candles. Please read the following details carefully.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e774b56 elementor-widget elementor-widget-toggle\" data-id=\"e774b56\" data-element_type=\"widget\" data-widget_type=\"toggle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2421\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-2421\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg class=\"e-font-icon-svg e-fas-caret-right\" viewBox=\"0 0 192 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 384.662V127.338c0-17.818 21.543-26.741 34.142-14.142l128.662 128.662c7.81 7.81 7.81 20.474 0 28.284L34.142 398.804C21.543 411.404 0 402.48 0 384.662z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg class=\"elementor-toggle-icon-opened e-font-icon-svg e-fas-caret-up\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M288.662 352H31.338c-17.818 0-26.741-21.543-14.142-34.142l128.662-128.662c7.81-7.81 20.474-7.81 28.284 0l128.662 128.662c12.6 12.599 3.676 34.142-14.142 34.142z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Shipping Policy<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2421\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-2421\"><p><strong style=\"background-color: var( --e-global-color-primary ); color: var( --e-global-color-text ); font-family: var( --e-global-typography-secondary-font-family ), Sans-serif; font-size: 1rem;\"><u>Shipping Zones:<\/u><\/strong><\/p><p>We currently offer shipping services within Dubai and its surrounding areas. For deliveries to specific regions, please contact us for assistance.<\/p><p><span style=\"text-decoration-line: underline;\"><strong>Shipping Timelines:<\/strong><\/span><br \/>Orders are processed and dispatched within 1-3 business days. The estimated delivery time within Dubai is 2-5 business days, excluding weekends and public holidays. We strive to get your order to you as quickly as possible while maintaining the highest quality standards.<\/p><p><span style=\"text-decoration-line: underline;\"><strong>Shipping Rates:<\/strong><\/span><br \/>We offer free shipping on all orders above AED 250 within UAE.<\/p><p><span style=\"text-decoration-line: underline;\"><strong>Tracking Your Order:<\/strong><\/span><br \/>Once your order is dispatched, you will receive a shipping confirmation email containing a tracking number through the designated courier service.<\/p><p><span style=\"text-decoration-line: underline;\"><strong>Delivery Attempts:<\/strong><\/span><br \/>Our courier partners will make multiple attempts to deliver your package. If you are unavailable, they may contact you to schedule a suitable delivery time. Please ensure someone is available at the provided address to receive the package. Failure on delivery may incur additional charges.<\/p><p><span style=\"text-decoration-line: underline;\"><strong>Delivery Address:<\/strong><\/span><br \/>Please ensure that your delivery address is accurate and complete. Any changes to the delivery address after the order has been dispatched may incur additional charges.<\/p><p><span style=\"text-decoration-line: underline;\"><strong>Delivery Confirmation:<\/strong><\/span><br \/>A confirmation email will be sent once your order has been delivered. If you have not received your order within the specified timeframe, please contact us for assistance.<\/p><p><span style=\"text-decoration-line: underline;\"><strong>Damaged or Lost Packages:<\/strong><\/span><br \/>In the rare event of a damaged or lost package, please contact us immediately. We will initiate an investigation with the courier service to resolve the issue promptly.<\/p><p><span style=\"text-decoration-line: underline;\"><strong>International Shipping:<\/strong><\/span><br \/>At the moment, we only ship within UAE. For international shipping inquiries, please reach out to us for personalized assistance.<\/p><p>For any further questions or assistance regarding our shipping policy, feel free to contact us illuminate@spiritualalchemy.art<\/p><p>Thank you for choosing Spiritual Alchemy Dubai. Illuminate your space with our handcrafted candles and home decor!<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2422\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-2422\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg class=\"e-font-icon-svg e-fas-caret-right\" viewBox=\"0 0 192 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 384.662V127.338c0-17.818 21.543-26.741 34.142-14.142l128.662 128.662c7.81 7.81 7.81 20.474 0 28.284L34.142 398.804C21.543 411.404 0 402.48 0 384.662z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg class=\"elementor-toggle-icon-opened e-font-icon-svg e-fas-caret-up\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M288.662 352H31.338c-17.818 0-26.741-21.543-14.142-34.142l128.662-128.662c7.81-7.81 20.474-7.81 28.284 0l128.662 128.662c12.6 12.599 3.676 34.142-14.142 34.142z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Return Policy<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2422\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-2422\"><p><span style=\"text-decoration: underline;\"><strong>Return Eligibility:<\/strong><\/span><br \/>To be eligible for a return, your item must be unused, undamaged, and in the same condition as received. Returns are accepted within 1 day of receiving your order.<\/p><p><span style=\"text-decoration: underline;\"><strong>Return Process:<\/strong><\/span><\/p><p>\u2665 Initiate Return Request:<br \/>Contact us at illuminate@spiritualalchemy.art to initiate the return process. Provide your order number, the reason for the return, and clear photographs of the item if it is damaged.<\/p><p>\u2665 Return Approval:<br \/>We will review your request and provide you with instructions for the return process. Approval of the return is subject to the eligibility criteria mentioned above.<\/p><p>\u2665 Package the Item:<br \/>Pack the item securely in the original packaging, if possible. Include all accessories and any additional items that came with the product.<\/p><p>\u2665 Return Shipping:<br \/>You will be responsible for paying your own shipping costs for returning the item. Shipping costs are non-refundable. Consider using a trackable shipping service to ensure the safe return of your item.<\/p><p><span style=\"text-decoration: underline;\"><strong>Inspection and Refund:<\/strong><\/span><br \/>Once we receive your return, we will inspect the item to ensure it meets the eligibility criteria. If approved, a refund will be transferred to your bank account.<\/p><p><span style=\"text-decoration: underline;\"><strong>Refund Processing Time:<\/strong><\/span><br \/>Please allow 5-10 business days for the refund to be processed after receiving the returned item.<\/p><p><span style=\"text-decoration: underline;\"><strong>Damaged or Defective Items:<\/strong><\/span><br \/>If your item is damaged or defective, please contact us within 24 hours of receiving your order. I will arrange for a replacement or refund.<\/p><p><span style=\"text-decoration: underline;\"><strong>Exchanges:<\/strong><\/span><br \/>We currently do not offer exchanges.<\/p><p><span style=\"text-decoration: underline;\"><strong>Contact Information<\/strong><\/span>:<br \/>For return inquiries, contact us at illuminate@spiritualalchemy.art.<\/p><p>Thank you for choosing Spiritual Alchemy Dubai. Illuminate your spiritual journey with our handcrafted candles and home decor.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d69b2e5 e-flex e-con-boxed e-con e-parent\" data-id=\"d69b2e5\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-4d538ce e-con-full e-flex e-con e-child\" data-id=\"4d538ce\" data-element_type=\"container\">\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4095dfb e-con-full e-flex e-con e-child\" data-id=\"4095dfb\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2561b0f elementor-widget elementor-widget-heading\" data-id=\"2561b0f\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Don't hesitate to get in touch if you have any questions!\u200b<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b067290 elementor-button-align-stretch elementor-widget elementor-widget-form\" data-id=\"b067290\" data-element_type=\"widget\" data-settings=\"{&quot;button_width&quot;:&quot;20&quot;,&quot;step_next_label&quot;:&quot;Next&quot;,&quot;step_previous_label&quot;:&quot;Previous&quot;,&quot;step_type&quot;:&quot;number_text&quot;,&quot;step_icon_shape&quot;:&quot;circle&quot;}\" data-widget_type=\"form.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<form class=\"elementor-form\" method=\"post\" name=\"New Form\">\n\t\t\t<input type=\"hidden\" name=\"post_id\" value=\"1874\"\/>\n\t\t\t<input type=\"hidden\" name=\"form_id\" value=\"b067290\"\/>\n\t\t\t<input type=\"hidden\" name=\"referer_title\" value=\"\" \/>\n\n\t\t\t\n\t\t\t<div class=\"elementor-form-fields-wrapper elementor-labels-above\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-name elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-name\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tName\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[name]\" id=\"form-field-name\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Name\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-email elementor-field-group elementor-column elementor-field-group-email elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-email\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tEmail\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"email\" name=\"form_fields[email]\" id=\"form-field-email\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Email\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-textarea elementor-field-group elementor-column elementor-field-group-message elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-message\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tMessage\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<textarea class=\"elementor-field-textual elementor-field  elementor-size-sm\" name=\"form_fields[message]\" id=\"form-field-message\" rows=\"4\" placeholder=\"Message\"><\/textarea>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-group elementor-column elementor-field-type-submit elementor-col-20 e-form__buttons\">\n\t\t\t\t\t<button class=\"elementor-button elementor-size-sm\" type=\"submit\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Send<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/button>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/form>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-456c6e9 e-con-full e-flex e-con e-child\" data-id=\"456c6e9\" data-element_type=\"container\">\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Your Shipping &amp; Return Policy Thank you for choosing Spiritual Alchemist Dubai for your spiritual candle needs. Below is our comprehensive shipping policy designed to ensure a smooth and enlightening experience for our cherished customer and our return policy is designed to ensure your satisfaction with our handcrafted spiritual candles and home decor. We appreciate [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"aioseo_notices":[],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/spiritualalchemy.art\/index.php?rest_route=\/wp\/v2\/pages\/1874"}],"collection":[{"href":"https:\/\/spiritualalchemy.art\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/spiritualalchemy.art\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/spiritualalchemy.art\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/spiritualalchemy.art\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1874"}],"version-history":[{"count":64,"href":"https:\/\/spiritualalchemy.art\/index.php?rest_route=\/wp\/v2\/pages\/1874\/revisions"}],"predecessor-version":[{"id":3265,"href":"https:\/\/spiritualalchemy.art\/index.php?rest_route=\/wp\/v2\/pages\/1874\/revisions\/3265"}],"wp:attachment":[{"href":"https:\/\/spiritualalchemy.art\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1874"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}